Is AI in business travel the wave of the future, or just another buzzword destined to fade into the background? This question is a hot topic as companies explore the potential of artificial intelligence to revolutionize corporate travel management.
Download this report, co-produced by BCD Travel and the Global Business Travel Association (GBTA), and based on collaborative feedback from 700+ travel industry professionals across Europe and APAC. You’ll learn:
- How organizations are using AI in travel programs today.
- What benefits AI can bring to the business travel industry tomorrow.
- How travel programs of the future can leverage AI for an enhanced traveler experience.
Want a sneak peek at key findings?
- AI is currently being used to compare hotel and airline rates, match travel expense data and power traveler-facing chatbots.
- Human touch points and quality control checks are key to maintaining high user satisfaction.
- AI will change the way we engage with travelers during all stages of the trip and how we write and develop the software they use.
- The greatest opportunities for service enhancements in business travel are tied to efficiency and personalization.
- Download the report to explore potential future scenarios that can transform how we do business.